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FAQ’s

FAQ’s2019-10-04T20:54:48+00:00
Who are eligible to get VAT refund ?2019-09-26T10:48:56+00:00

Residents outside Turkey including Turkish and K.K.T.C citizens living abroad are eligible to Tax Free Shopping in Turkey. Customers temporarily visiting Turkey, and having purchased an item from a Tax Free Point affiliated shop can refund by using our easy service.

What is the VAT rate in Turkey ?2019-09-26T10:45:42+00:00

The VAT rates changes according to the goods by 18% (for accessories, jewellery & watches, electronics and home accessories) and 8% (for textiles and leather goods). All prices include a VAT rate .

What is Tax Free Shopping ?2019-09-26T10:33:30+00:00

When you shop Tax Free in Turkey, it means you will get the VAT (Value Added Tax) element of the purchase price refunded

Is there a minimum amount when shopping Tax Free in Turkey ?2019-09-26T10:47:43+00:00

Minimum purchase amount is 100TL+VAT

How do I calculate my refund ?2019-09-26T10:50:36+00:00

The VAT in Turkey is a percentage added on top of list prices. The VAT rates changes according to the goods by 18% (for accessories, jewellery & watches, electronics and home accessories) and 8% (for textiles and leather goods). Your refund is calculated after deducting the administration fee from the total VAT refund.

Customers can be eligible for a VAT refund so long as:2019-09-26T10:50:02+00:00

The customer is a non-resident visitor.
The overall value of the goods in question exceeds 100 TL+VAT.
The customer has the Tax Free invoice certifying the description of the goods, and the personal data of the traveler (his passport or equivalent traveling document information).
The purchased goods leave Turkey no later than 90 days after purchase.
The purchased goods are formally inspected and registered by customs.
The Tax Free Point Cheque stamped by the customs.